Troubleshooting
Part 4 – Troubleshooting
Q: I used the cogwheel link to access Bixocontact but the operation failed.
A: You should visit telmatik.com and login again. You have probably been disconnected because of a period of inactivity.
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Q: Message Express seems to be broken or unresponsive.
A: Message Express is a Telmatik product that is updated frequently. We suggest that you empty your browser's cache and open Message Express in a new tab or window.
Here is more information about the cache:
With Safari
http://osxdaily.com/2016/01/17/empty-cache-safari-mac-os-x/
With Chrome
http://www.technipages.com/google-chrome-clear-cache
With Internet Explorer
http://refreshyourcache.com/en/internet-explorer-11/
With Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
With Microsoft Edge